One Monroe

Monroe Ambulance is dedicated to medical services, transportation and education. We maintain a commitment to excellence in the delivery of responsible, professional, caring and affordable service.

Position Overview

Monroe Ambulance is seeking a qualified and experienced Training Manager to oversee all training and educational activities, both internal and external, for our dynamic business.

Essential Job Functions

• Maintaining training and certification records for all EMS division employees to ensure compliance with Federal, State, Regional, and Local law and policies.
• Completing and submitting all company required reports in a timely manner.
• Developing, implementing, and coordinating presentation of a classroom orientation program for all new employees.
• Maintaining relationships with all local training entities.
• Coordinate the presentation of adequate continuing medical education programs, individual education plans, and other internal training and education requirements, as requested by the Deputy Chief of Patient Care.
• Overseeing the NYS CME based recertification program for all EMS employees.
• Coordinating the Driver Training Program with the Safety & Risk Manager.
• Identifying and developing opportunities for additional income through external training initiatives.
• Hiring, training, and supervising an adequate staff of instructors to meet both internal and external needs.
• Maintaining constant communication and an open working relationship with all management and supervisory staff to facilitate the safe and efficient operations of the EMS division.

• Provide training assistance to the Operations and Patient Care teams
• Participation in completion of required performance reviews for instructors as assigned.
• Attending all required meetings, including management, supervisors, REMAC, political / social functions, and other special events as assigned.
• Oversee the Monroe Ambulance Training Billing and provide feedback/involvement in budgetary responsibilities
• Participate in QA/QI meeting
• Function as Course Sponsor Administrator
• Create and implement performance improvement plans for employees as needed
• Function on road as needed

Requirements

• Five years’ experience with commercial EMS with at least two years in an educational capacity.
• Active CIC certification with 1-2 years’ experience.
• Strong management, interpersonal and leadership skills.
• Strong computer literacy skills with an emphasis on the Microsoft Office software suite.
• Familiarity with applicable local, state and federal laws, regulations and guidelines.
• Current / Valid NYS Paramedic Certification
• Obtaining and maintaining instructor certifications as deemed necessary.

Other Skills/Abilities

• Bachelor’s degree in Emergency Management Services, Business Management, Public/Business Administration, or closely related field or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job preferred.