Job Title
|
Training Manager (EMS)
|
Location
|
Rochester, NY
|
Department
|
EMS
|
FLSA Status
|
Exempt
|
Shifts hiring
|
Full-time, Night Shift, Weekends
|
One Monroe
Monroe Ambulance is dedicated to medical services, transportation and education. We maintain a commitment to excellence in the delivery of responsible, professional, caring and affordable service.
Position Overview
Monroe Ambulance is seeking a qualified and experienced Training Manager to oversee all training and educational activities, both internal and external, for our dynamic business.
Essential Job Functions
- Maintaining training and certification records for all EMS division employees to ensure compliance with Federal, State, Regional, and Local law and policies.
- Completing and submitting all company required reports in a timely manner.
- Developing, implementing, and coordinating presentation of a classroom orientation program for all new employees.
- Maintaining relationships with all local training entities.
- Coordinate the presentation of adequate continuing medical education programs, individual education plans, and other internal training and education requirements, as requested by the Deputy Chief of Patient Care.
- Overseeing the NYS CME based recertification program for all EMS employees.
- Coordinating the Driver Training Program with the Safety & Risk Manager.
- Identifying and developing opportunities for additional income through external training initiatives.
- Hiring, training, and supervising an adequate staff of instructors to meet both internal and external needs.
- Maintaining constant communication and an open working relationship with all management and supervisory staff to facilitate the safe and efficient operations of the EMS division.
- Provide training assistance to the Operations and Patient Care teams
- Participation in completion of required performance reviews for instructors as assigned.
- Attending all required meetings, including management, supervisors, REMAC, political / social functions, and other special events as assigned.
- Oversee the Monroe Ambulance Training Billing and provide feedback/involvement in budgetary responsibilities
- Participate in QA/QI meeting
- Function as Course Sponsor Administrator
- Create and implement performance improvement plans for employees as needed
- Function on road as needed
Requirements
- Five years’ experience with commercial EMS with at least two years in an educational capacity.
- Active CIC certification with 1-2 years’ experience.
- Strong management, interpersonal and leadership skills.
- Strong computer literacy skills with an emphasis on the Microsoft Office software suite.
- Familiarity with applicable local, state and federal laws, regulations and guidelines.
- Current / Valid NYS Paramedic Certification
- Obtaining and maintaining instructor certifications as deemed necessary.
Other Skills/Abilities
- Bachelor’s degree in Emergency Management Services, Business Management, Public/Business Administration, or closely related field or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job preferred.