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EMS Quality Improvement Specialist
Published on 07/10/2022 by

POSTING DATES: July 11, 2022 THROUGH: July 22, 2022

JOB TITLE: EMS Quality Improvement Specialist

SALARY RANGE: $51,338 to $68,051/Annually

DEPARTMENT/BUREAU: Rochester Fire Department / Chief’s Office

TYPICAL WORK ACTIVITIES: Reviews electronic prehospital care reports related to EMS calls for service for quality, uniformity, appropriateness, and completion. Provides appropriate feedback to the RFD members who completed reports to facilitate understanding and improve care documentation. Requests corrections and addendums if necessary; If identified, reports care deviations, and other areas of concern to ranking EMS Officers and Medical Director, as appropriate; Assists in the maintenance of an EMS quality assurance plan; Generates utilization and quality reports for analysis and use by the EMS Office, Medical Director, and RFD Administration at both the individual provider and Departmental level Generates reports to assist the EMS office with data interpretation and trend analysis Assists the EMS Office in the utilization of data to facilitate individual and department-wide performance improvement plans and/or training and education; Generate reports to facilitate analysis and process improvement using operational, and patient care data to report on Key Performance Indicators (KPI) and evaluate the EMS delivery system as a whole; Maintains familiarity with New York State EMS Medical Protocols and applicable regional and county policies regarding the provision of prehospital care; Maintains knowledge of National Emergency Medical Services Information System (NEMSIS) standards and data reporting requirements of the New York State Department of Health Bureau of EMS; Perform other responsibilities as requested by the EMS Office.

MINIMUM QUALIFICATIONS: Five (5) years of field EMS experience and current possession of a New York State Emergency Medical Technician certification.

DEADLINE FOR APPLICATION IS AT 5:00 PM ON Friday, July 22, 2022. APPLICATION WILL BE ACCEPTED THROUGH THAT DATE IN ROOM 103A, CITY HALL. PLEASE BE CERTAIN THAT YOUR APPLICATION IS COMPLETE AND DESCRIBES ALL RELEVANT EXPERIENCE. APPLICATIONS WILL BE REVIEWED BASED UPON THE INFORMATION SUPPLIED. Resumes may accompany but will not be accepted in place of a City of Rochester employment application. Applications may be obtained at City Hall, on the City's website:, or by sending a self-addressed, stamped envelope to Human Resource Management, City Hall, 30 Church Street, Room 103A, Rochester, NY 14614.


Application must be received or post marked by the final filing date, otherwise this application will be rejected.

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